Newsome estate action plan

We're working with residents and partners to better understand your views and shape services around what matters most to you.

• Introducing QR codes to collect feedback after visits - From March 2026.
• Complete local surveys to gather tenants' thoughts about their estate and what matters to them - Quarterly throughout 2026.

We're working to build stronger relationships with TRAs and ensure residents' voices are heard.

• IdentifyTRAs and introducing staff to each group.
• Promote TRAs at Neighbourhood Forums.
• Attending TRA meetings.
• Invite TRAs to all 2026/27 estate inspections.

We're working to keep gardens tidy and reduce waste across the estate.

• Identifying gardens with excessive waste or untidy conditions through inspections and feedback - June 2026.
• Supporting residents to maintain their gardens and monitor progress.
• Provide advice and signposting to additional services where needed.

Your Housing Officers carry out estate inspections at least every three months to check for repairs, fly-tipping, broken lights and grounds maintenance issues.

If you want to come along, call 01484 414886 to speak to your Housing Management Officer.