Managed accounts
A managed account provider can support you (your nominated person or authorised person) to manage your direct payment. They will ensure that all employment regulations are met, however a managed account does not take the direct payment management responsibility away from you.
A managed account provider pays invoices and/or personal assistant wages using the information provided to them by you, and Kirklees Council.
Remember - you will remain liable for ensuring the direct payment funding is used in line with your care and support plan as agreed by you and your assessor.
What options are available
Managed account
Where a management company holds the direct payment account and is responsible for paying invoices only.
You remain responsible for ensuring the invoices are sent to the managed account and reflect the package of care delivered and is in line with the care and support plan.
Managed account and payroll
Where a management company holds the direct payment account and is responsible for paying invoices and/or supporting the customer to be an employer. Such as producing wage slips, ensuring tax, National Insurance, and liability insurance are in place.
You remain responsible for ensuring the invoices/timesheets sent to payroll reflect the package of care delivered, and are line with the care and support plan.
Payroll only
Where a management company is responsible for payroll management only.
You remain responsible for:
- Sending accurate timesheets to the payroll provider.
- Ensuring funds are used in line with the care and support plan and retaining full control of the direct payment funds.
- Ensuring liability insurance is in place and keeping the account balance in credit to cover His Majesty's Revenue and Customs (HMRC) bills, sick pay, holiday pay, and cover pay.
- Employment on-costs, e.g. National Insurance, pension auto-enrolment.
Policy and guidance
We've updated our direct payments policy and guidance - this will be introduced as user agreements are updated from Summer 2026.