Coronavirus (COVID-19)

Direct payments during the COVID-19 pandemic includes advice about personal assistants, care agencies and day care services.

After a care needs assessment, if the council agreed that you require care services you will receive a personal budget, you can choose to receive your personal budget as a direct payment.

This is instead of the council arranging all or some of the services for you. Direct payments should give you more choice and control over your needs.

How you can receive your direct payment

You can choose to receive your direct payment in the following ways:

  • Prepaid Card - This is an alternative to a bank account and looks similar to a debit card.
  • Direct payment to a bank account - This is where money is paid into a high street bank account. This can be an account for the person or the person who represents them, but it must be a separate account from their normal bank account to clearly show the money being spent on care and support.

How you can use a direct payment

Your direct payment must be used to pay only for support agreed in your support plan.

Some of the ways a direct payment can be used include but are not limited to:

  • Paying for a day opportunity, this could be in a day centre, activities at home or taking part in activities away from home
  • Personal care
  • Carers taking a break (respite)
  • One-off pieces of equipment for social care needs
  • Employing a personal assistant (PA) to provide support

Policy and guidance

Contact Gateway to care

Gateway to care is the contact for anyone that would like further information or advice on adult social care and support services available in Kirklees.

  • Contact Gateway to care
  • Phone 01484 414933
  • Opening times
  • Monday to Friday: 8am - 5pm
  • After 5pm - If your call is Urgent you can still telephone 01484 414933 as all calls are diverted to our Emergency Duty Team
  • Email
  • Address Customer Service Centre, Civic Centre 3, Market Street, Huddersfield, HD1 2YZ
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