Needs assessments are for adults (18 years of age or over) who may need support because of a disability, ill health or old age.

Having an assessment

An assessment starts as a discussion with you to find out more about the kind of things you need support with.

We will ask questions to see whether you're able to:

  • get in and out of bed
  • get washed and dressed
  • go to the toilet unaided
  • make and eat meals
  • move around your home safely
  • use local services, like buses, and go to the shops
  • get enough contact with other people
  • keep your home clean and safe

We'll also check whether you have any support in place already, and then work out if you qualify for some help from us to arrange your care.

If you prefer you can do a self-assessment of your care and support needs through the Better Care Support online platform.

Connect to adult social care services with the BetterCare Support online platform

BetterCare Support logo

Benefits of registering with the BetterCare Support platform

  • 24/7 access gives more flexibility to complete an assessment of your care and support needs.
  • Complete your assessment over more than one session.
  • Have the people who support you there to help you to complete the assessment.
  • Connect to appropriate services earlier in the process.
  • More control over your social care assessments.
  • Tell your story in your words.
  • Access information and advice about resources and support to help you live independently.
  • Explore your support needs.
  • Consider areas where you want to make changes and the support you may need to do this.
  • Use your strengths and capabilities to make the changes you want.
  • Get guidance through useful animated videos.

Start or access your self-assessment

You will need to register or login to your BetterCare Support account.

Clock You can take as much time as needed to complete the self-assessment.

Paperclip To complete the sign-up you will need an email address.

Start your self-assessment

How we work out if you qualify for support

We use the Government's national eligibility criteria to work out if you qualify for support from us. This includes the following:-

  • whether you have a disability, health need or impairment
  • whether, as a result of a disability, health need or impairment, you're unable to manage some important aspects of your life without support
  • whether this is having a significant impact on your physical, mental, emotional or social wellbeing

Read more about the Determination of eligibility under the Care Act .

How to contact adult social care services

The Community Health and Social Care Hub is the contact for anyone that would like further information or advice on adult social care and support services available in Kirklees.

Contact adult social care services