This website is run by Kirklees Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website wording as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
- Most PDF documents
- Planning application and Local Plan documents including scans of plans or handwritten letters
- School admissions PDF and RTF documents
- Licensing forms and other RTF forms
- Report it on a map pages
- Maps sometimes have a limit to how far you can magnify them
- Open data files in CSV and XLSX formats
What to do if you can't access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact:
We'll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .
Find out how to contact the council
Technical information about this website's accessibility
Kirklees Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
Some documents published between September 2018 and September 2019 are archive documents which do not have to comply with the accessibility regulations.
These include documents published as part of the submission of the Local Plan in February 2019.
Non compliance with the accessibility regulations
Issues with technology
Some of our PDF and RTF documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as RTF documents.
We are creating a register of PDF and RTF documents which are essential for service delivery and are working through these to create web pages and online forms where appropriate.
Issues with interactive tools and transactions
Some of our forms don't have descriptive labels for form fields.
Some of our map-based services don't have an accessible alternative.
Some annually updated PDF documents published on the site are a disproportionate burden to make accessible. These include financial audit documents.
Licensing documents and documents related to planning applications fail on many criteria.
My Care Account assessment documents, review documents and support plans fail on many criteria.
Content that's not within the scope of the accessibility regulations
Many of our older PDFs and Word documents don't meet accessibility standards - for example, they may not have been created so they're accessible to a screen reader.
We understand that the regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested on 6th May 2021. The test was carried out by Kirklees Council.
We use this approach to testing:
- We test our web pages and documents daily using an automated testing tool. The results are recorded and accessibility issues which are found are fixed.
We test our main corporate website, available at www.kirklees.gov.uk and the Digital Kirklees website at my.kirklees.gov.uk