Ways to pay your rent
You can pay your rent in many ways, including Direct Debit, online or by phone. You can also view your rent account online with a My Kirklees account
Pay by Direct Debit
Direct Debit is a simple and safe way to pay your rent, and can make it easier for you to stay on top of your regular payments.
The benefits of paying by Direct Debit
- You can choose to make weekly, fortnightly, every 4 weeks, or monthly payments on any date of the month. We work out the amount of rent you'll pay for the year and divide the annual rent by the number of payments you'll make.
- If your rent changes, we will adjust the amount on the Direct Debit for you. You will receive at least 10 working days' notice of any changes.
- No changes to amounts or dates can be made without telling you first and you can contact your bank to cancel at any time.
Set up a Direct Debit by phone
The easiest way to set up a Direct Debit is by phone. You will need your bank details.
- Phone 01484 414886
Other ways to pay
Pay online
You can pay your rent online 24/7 using a debit or credit card. You'll need your housing rents reference this can be found on any recent rent letter.
Pay by phone
Make a payment by phone using our automated service at Phone 01484 414818, available 24/7. You'll need your housing rents reference, this can be found on any recent rent letter you may have received. Please have a debit or credit card to hand.
Viewing your rent account online
If you have a My Kirklees account you can link it to your rent account, to view your payments, charges and more.
You can watch the video on how to link your My Kirklees and rent accounts.
Support paying your rent
It's important to know what support you're entitled to and how to apply for it. In most cases, you'll need to make a claim online.
You may be able to claim Universal Credit if you're on a low income (including self-employed or part time) or need help with your living costs due to being out of work or unable to work.
Making a housing cost claim
You should make a claim for the housing costs element of Universal Credit straight away as the date of your claim will be used in deciding when any housing costs are paid. This can't be backdated apart from special circumstances.
After you apply, you must contact your local Job Centre Plus within 7 days to make an appointment with a work coach.
If you are awarded the housing costs element of Universal Credit, it's your responsibility to pay the rent amount to us.
Universal Credit Managed Migration
The Government is moving people who are currently claiming legacy benefits such as tax credits, Jobseekers Allowance, Income Support and Housing benefit etc onto Universal Credit.
You don't need to do anything until you have received a Universal Credit Migration Notice (letter) from the DWP.
- Guidance on Moving to Universal Credit if you get a Migration Notice letter on the GOV.UK website.
Housing benefit helps people on a low income to pay their rent. It can pay for part or for your full rent amount. You can make a claim for housing benefit using our online benefit form.
It's important that you do this straight away and supply all required documentation as claims can't be backdated more than 4 weeks. If you don't put your claim in straight away, you'll be responsible for paying the full rent due.
If you're finding it difficult to pay your rent, you may be able to get a discretionary housing payment (DHP) on top of your usual housing benefit or Universal Credit payment. This is a temporary payment to help people facing financial crisis.
- Apply for Discretionary Housing Payment (DHP)
PIP can help with extra living costs if you have a long-term physical or mental health condition or disability and difficulty doing certain everyday tasks or getting around because of your condition.
You can get PIP even if you're working, have savings or are getting most other benefits. The amount you receive depends on how your condition affects you, not the condition itself and you'll need an assessment by the Department for Work and Pensions.
- Apply for Personal Independence Payment (PIP)
Support from us
If you're worried about money and missing rent payments, please get in touch with us as soon as possible - we can help you.
- We'll make sure you're getting all the benefits you're entitled to.
- We can look at a manageable repayment agreement to help you pay your rent and clear any arrears.
- We may refer you to our Money Advice Team for help with complex multiple debt issues and getting financial support.
- Email Contact Homes and Neighbourhoods
- Phone Call the Income Team on 01484414886 (Option 0)