Keeping in touch with us
The best way to keep in touch with us is to call and see all personal advisors and team leaders at:
- Number 11 Hub, Central Huddersfield.
- Number 12 Hub, Central Dewsbury.
Giving feedback
We love getting your feedback and our Children's Rights Team are your first point of contact to have your say.
How to contact the Children's Rights Team
Fill in our simple online form.
Completing this form takes around 5 minutes.
Contact the Children's Rights TeamAfter you've completed the form
The Children's Rights Team will get in contact with you.
Children in Care Council and Care Leaver's Forum
You will also have the opportunity to participate in the Children in Care Council and Care Leaver's Forum run by the Children's Rights Team.
Care Leaver Covenant
You can access advice, support, and guidance via the Care Leaver Covenant
Other feedback
If you have any feedback whether this be positive or worries, we hope you are able to discuss this with your personal advisor in the first instance.
Alternatively, you will be able to contact their team leader if you still wish to raise any concerns or praises.
Complaints and compliments
We also have a Children and Young People's Service compliments and complaints service in Kirklees.
Suggestion boxes
There are suggestion boxes in the Number 11 Hub, Huddersfield and Number 12 Hub, Dewsbury where you can submit any ideas, thoughts, or feedback to the team. You don't have to give your name or details, unless you want to.
Accessing your social care records
You have the right to access your social care records by law.
If you want to access your records or you have a question about your time as a looked after child, we recommend that you speak to your personal advisor first. They should be able to answer your questions or arrange for you to speak to someone who can.
If you would like to access your records, your personal advisor can guide you through the process and be there if you need any support as some people find reading their records difficult or emotionally challenging.
