Find help with care and support

Before getting in touch you might like to find out more about the services available online.

Use our online form to help find products, services, local groups and organisations that may be helpful to meet your support needs.

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Find help and support

This will

  • signpost you to information and advice regarding local support and services
  • email you a copy for future reference
Information on services not provided by the Council

The following services are not provided by Kirklees Council however, if you would like information on these please see the links below:

If you are an adult social care service user or carer and would like to be involved in piloting the care account to give your feedback, please register your interest through the participant sign up form.

How to contact adult social care services

Gateway to care is the contact for anyone that would like further information or advice on adult social care and support services available in Kirklees.

  • Contact Gateway to care
  • Phone 01484 414933
  • Opening times
  • Monday to Thursday 8am-5pm Friday 8am-4.45pm
  • After 5pm (4.45 on a Friday) - If your call is Urgent you can still telephone 01484 414933 as all calls are diverted to our Emergency Duty Team
  • Email
  • Address Customer Service Centre, Civic Centre 3, Market Street, Huddersfield, HD1 2YZ
Customer Service Centres Closed

In line with central government's announcement, we have closed our Customer Service Centres until further notice

Customer Satisfaction

Customer satisfaction - Have you spoken to Gateway to Care lately? Please give us some feedback to help improve our service: Complete a two minute survey.

Other useful contacts

Contact mental health services

If you require more immediate support regarding your mental health please contact Kirklees 24 hour Single Point of Access Team on: Phone 01924 316830 or visit Mental health in a crisis

Feeling stressed or anxious contact Kirklees IAPT (Improving Access to Psychological Therapies) on: Phone 01484 343700

Contact for Adult and Children's therapies

Locala provide a single point of contact for the majority of adult services and children's therapy services in Kirklees these include:

  • District Nursing
  • Continence Advisory Service
  • Foot health (Podiatry Service)

Benefits, and financial hardship

If you are facing difficulty, have trouble paying rent, need short term housing support and don't know who to turn to, please go to our Help if you are homeless or threatened with homelessness section of the of the website or if you are a KNH tennant please contact the KNH - Rent Assist team

For help with benefit's Contact benefits

Making a complaint, compliment or appeal a decision

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