If you live in a house managed by the council, or if the problems come from a council tenant, action may be taken under the terms of the tenancy agreement. Homes and Neighbourhoods will be able to give you advice on this: Contact Homes and Neighbourhoods
Similar action may be taken by registered social landlords if their tenants are in breach of tenancy conditions.
We will visit your neighbour and/or write to them telling them we have received a complaint and explain their responsibilities about nuisance. We do not tell them the name of the person who has complained at this stage.
If the problem continues
We will ask you to keep written records which help us to try to witness the problem and enable us to take formal action. You can record them on this Complaints record sheet. Make sure you record:
start and finish times
description of the nuisance
where it is coming from
how if affects you
Formal action may be by a legal notice and ultimately prosecution.
If the case goes to court
We may require you to be a witness and may not be able to keep the complaint anonymous.
You may have to give evidence in a court of law against the person causing the problem.