Moving Home Discovery Project
We are looking for people who have recently moved address to share their experience of contacting the council when they move home.
Join our Moving Home user group to tell us about your experience.
Join the Moving Home user group
Fill in our simple online form.
Clock Completing this form takes a couple of minutes
Paperclip You must be at least 18 years old.
Join onlineAfter you've joined
We'll contact you to invite you to share your experience with us.
What the Moving Home Discovery Project is
Moving house is stressful and this is not helped by the many complex processes that people have to go through with councils, like updating their council tax details.
We want to understand this problem, the impact and the potential to develop a common digital approach to benefit residents and local authorities.
To do this we have partnered with other councils to look at the challenges residents face when reporting a change of address to the council.
Partner councils
The councils we are working with are:
- Sunderland City Council
- Newcastle City Council
- North East Lincolnshire Council
- Watford Borough Council