If you find it difficult to understand your care and support or find it hard speak up, there are people who can act as a spokesperson for you. They make sure you're heard and are called advocates.
Help they offer
An advocate can help if you:-
- are finding it difficult or you are unable to understand or be involved in some processes related to your care and support such as assessment, care planning and reviews
- do not have carer or family member who can support you through the processes
- are involved in a safeguarding enquiry
- are a carer of a person with care and support needs
- a parent of a child with additional needs
They can write letters for you and attend meetings with you.
Support they offer
Advocates will support you:-
- to understand processes in relation to your care and support
- to say what is important to you and what you need
- going to appointments with professionals to make sure your views are listened to and understood and that you understand what is being said
- to make a complaint if you are unhappy about your treatment, care and support or the services you receive
- to get in touch with other organisations who may be able to help you
- to get the support you need to stay safe
- to make decisions that might be difficult within your family, maybe where there are differences in people's views
- ensure decisions are made in your best interests if you are unable to make decisions for yourself
An advocate will not
- give you their personal opinion
- solve problems and make decisions for you
- make judgements about you
Advocates are independent of social services and the NHS.
Finding an advocate
|Website||Who they help|
|Advocacy Kirklees||Is a partnership between Touchstone and Advonet. They provide a number of advocacy services:-
|Kirklees Advocacy Service||Is run by Touchstone and is an advocacy service for people experiencing mental health issues|
|Carers count||unpaid carers in Kirklees|
|Website||Who they help|
|Kirklees Involvement Network||Adults with a learning disability can get advocacy support from Advocacy Kirklees and might want to find out more about self-advocacy by being part of Kirklees Involvement Network|
|Learning Disability Carers Voice||An independent network of family carers for adults with learning disabilities in Kirklees|
|PCAN - Parents of Children with Additional Needs||An independent, parent-led forum in Kirklees for all parents and carers of children and young people with additional needs aged from birth to 25 years.|
|KIAS Kirklees Information and Advice Service||Free, impartial and confidential service, working with Parents/Carers, Children and Young People (aged 0-25 years).|
|Age UK Calderdale and Kirklees||Free and confidential information and advice service for older people, their families and carers|
If you would like more help with finding an advocate to suit your needs contact Gateway to care.
Feedback on services
Healthwatch Kirklees are a watchdog for NHS and Social Care services. They gather and represent the views of adults, young people and children living or using NHS and/or Social Care services in Kirklees.
- They tell services about your experiences of care and hold them to account.
- They investigate problems and seek solutions
- They have a say in how local services are delivered and designed.
To find out more, visit Healthwatch Kirklees