If you do not feel able to speak for yourself, or find it hard to understand things, don't worry. You can ask someone to help you. This is known as advocacy.

If you don't know someone who can help, you can ask us to arrange for an independent advocate to support you.

Who is an advocate

An independent advocate is:

  • a trained professional who can help get your opinions heard
  • not professionally involved in providing care or treatment to you or your carer.

Using an advocate

An advocate can be used at any time when your care and support needs are being considered. For example, they can help with:

  • a needs assessment
  • creating or reviewing an adult's care and support plan
  • moving from children's social care to adult social care
  • an adult carer's assessment
  • a young carer's assessment
  • a safeguarding enquiry or review.

Who an advocate supports

An advocate can support people who:

  • find it hard to make decisions about the care and support they need
  • feel they are not being actively involved in a decision, or who have difficulty in understanding what is happening with the care and support processes
  • have no appropriate person, such as a family member, carer or friend who can support them.

How an advocate can help

Advocates will support you:-

  • to understand processes in relation to your care and support
  • to say what is important to you and what you need
  • going to appointments with professionals to make sure your views are listened to and understood and that you understand what is being said
  • to make a complaint if you are unhappy about your treatment, care and support or the services you receive
  • to get in touch with other organisations who may be able to help you
  • to get the support you need to stay safe
  • to make decisions that might be difficult within your family, maybe where there are differences in people's views
  • ensure decisions are made in your best interests if you are unable to make decisions for yourself

An advocate will not

  • give you their personal opinion
  • solve problems and make decisions for you
  • make judgements about you

Advocates are independent of social services and the NHS.

Finding an advocate

Advocacy providers in Kirklees
Website Who they help
Cloverleaf Advocacy Kirklees Advocacy Hub is delivered by Cloverleaf Advocacy . They provide a number of advocacy services:-
  • Independent Mental Capacity Advocacy
  • Relevant Person's Representative
  • Care Act Advocacy
  • NHS Health Complaints
  • General Advocacy
Carers count Unpaid carers in Kirklees
Services and networks providing information and advice to help you speak up for yourself
Website Who they help
Kirklees Involvement Network Adults with a learning disability can get advocacy support from Advocacy Kirklees and might want to find out more about self-advocacy by being part of Kirklees Involvement Network
Learning Disability Carers Voice An independent network of family carers for adults with learning disabilities in Kirklees
PCAN - Parents of Children with Additional Needs An independent, parent-led forum in Kirklees for all parents and carers of children and young people with additional needs aged from birth to 25 years.
KIAS Kirklees Information and Advice Service Free, impartial and confidential service, working with Parents/Carers, Children and Young People (aged 0-25 years).
Age UK Calderdale and Kirklees: Information and advice Free and confidential information and advice service for older people, their families and carers

Feedback on services

Healthwatch Kirklees are a watchdog for NHS and Social Care services. They gather and represent the views of adults, young people and children living or using NHS and/or Social Care services in Kirklees.

  • They tell services about your experiences of care and hold them to account.
  • They investigate problems and seek solutions
  • They have a say in how local services are delivered and designed.

To find out more, visit Healthwatch Kirklees

How to contact adult social care services

The Community Health and Social Care Hub is the contact for anyone that would like further information or advice on adult social care and support services available in Kirklees.

Contact adult social care services

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