Our Community Response is aimed at supporting those who are most vulnerable and in need of support, and who cannot currently get this help directly from friends, relatives or neighbours. We're working alongside our citizens and local organisations to make sure that together we can all support our neighbours and communities over the coming weeks.
We're working especially closely with our voluntary sector partners. Together we're offering a co-ordinated Community Response. This will help us all to make sure that people who are vulnerable can easily request help when needed. We're also offering support for local groups and organisations to make sure that we can all help each other in our local places.
If you need support, or if you can offer support, please get in touch. We are with you.
Our Community Response is for people who are vulnerable, self-isolating and unable to get help from others. For some requests, there may be a better way for you to get essential support than completing our online form.
If you are under 18
Please do not complete the form, but instead ring Kirklees Council's children's line:
- Phone 01484 456848
If you need help with personal care
If you need help to go to the toilet or help with washing and dressing and you have no one to help you (or your carer can't continue), please call Gateway to Care:
- Phone 01484 414933 (Monday to Thursday from 8am to 5pm, Friday from 8am to 4.45pm)
Outside office hours please complete the online form to let us know what you need help with and we will contact you within 48 hours.
How to request support
If you don't have anyone to help and are struggling, for example, to get food or essential supplies, please complete our online form.Request support
Thank you for offering to support others in your local place. You can do this either by joining a local mutual aid group or you can volunteer with us.
Find a mutual aid group: Covid-19 Mutual Aid UK
Support for local groups and volunteers: We are with you
How to volunteer with us
You can do this at any time by using our online form.Offer support
Covid-19 Community Response freephone helpline
You can call free to let us know what you need help with, or to tell us how you can help others.
- Phone 0800 4561114 (8am to 6pm weekdays, 10am to 4pm weekends and bank holidays)
The local number for our Covid-19 Community Response helpline Phone 01484 226919 (8am to 6pm weekdays, 10am to 4pm weekends and bank holidays) continues to be available.
The advice and support will be the same on both lines.
Information written in other languages commonly spoken in Kirklees.
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