Schools complaints
There are different ways to complain depending on if your child:
- attends a Kirklees Council school
- attends a private school / Academy school
- has special educational needs (SEN)
Complaints about a Kirklees Council school
Follow these steps in order.
Only move on to the next step if your complaint is not resolved.
- Follow the school's complaints procedure.
- If you feel this has not been resolved complain in writing to the headteacher.
- If you are still not happy complain in writing to the school's governing body.
- If you are not happy with the outcome complain to The Department for Education
Other types of complaint
| Complaint | Who to contact |
|---|---|
| Headteacher | Chair of Governors, in writing |
| Academies, free schools | Kirklees Council does not have any formal role in relation to academies complaints (unless it relates to a safeguarding issue). Full details of the academy's complaints procedures should be available from the school. If you are not happy with the outcome you can report this to Ofsted |
| Child protection | Kirklees Safeguarding Children Board |
| Exam malpractice or maladministration | Ofqual and the awarding body |
| Quality of education or leadership | Ofsted |
| Governing body or individual governor |
1. Contact the Chair of Governors who will investigate your concerns.
2. If the complaint is about the Chair of Governors you should contact a member of the complaints committee. 3. If the complaint is about the governing body as a whole, you should contact the School Governor Service Team. Phone 01484 414701 |
| Special educational needs | Kirklees Information Advice Support Service (KIAS) |
Help to make a complaint
If you feel worried about making a complaint about a school you may involve a friend, representative or interpreter to support you. There are also agencies who might be able to help:
Legal advice
You can get free legal advice about schooling and education from Child Law Advice