Involve: Carers Count 2019

Carers Count 2019

What we're doing

Carers Count are looking for feedback and input on developing their services, and would like to hear from anyone aged 18 or over who is caring for a loved one (including those who haven't used our services). The survey is online and should only take around 10 minutes to complete.

When we're doing it?

Between 21-May-2019 and 30-Jun-2019

We will be

Asking for information

Themes

Customer experiences

Where's it happening?

Across the whole of Kirklees:

More information on what we're doing

10 minutes to complete an electronic survey

Can anyone get involved?

Yes

What happened?

100 people completed the survey monkey questionnaire
In looking at need the survey showed the top 3 as:

45.7% of people cared for people with a long term condition
43.6% of people cared for people with a mental health condition
32% of people cared for older people
people may have more than 1 need.

The survey showed numbers of people who used Carers Count and who didn't, reasons why and what carers liked about the service.

It gave details of times carers wished to access services and how they preferred to be communicated with.

What difference did the work make?

Carers Count put into place stress sessions coming in Feb, evening group to help with carers impacted by a loved ones attempt at suicide.
Mini group consultations to which we listened and got an art teacher and a massage lady.
Organised days out which include Whitby , Ponderosa and Harrogate xmas market .
Gave more specialised advice regarding benefits.
Fed back to carers about the other services we can offer such as advocacy for carers, information and advice sessions and the care act.
Also to come shortly is a specialist drug and alcohol support group for carers with information and emotional support within a group setting this will also be run early evening as working carers have asked for more groups on an evening.

Methods of involvement

Method	How	How many people	Start	End
Online	Survey Monkey	Unknown	21-05-2019	30-06-2019

Contact details

Name

Jan Ibbotson

Telephone

01484 221000

jan.ibbotson@kirklees.gov.uk

Documents and links

- None available

Part of an organisation that's signed up to the Framework?

Project summary