Involve: Single Point of Access (SPA) for adult mental health services in Kirklees and Calderdale

Single Point of Access (SPA) for adult mental health services in Kirklees and Calderdale

What we're doing

To gather feedback about people’s experience of accessing SPA and understand what their expectations are of the service. This intelligence will then be shared with the provider and commissioners of SPA to help them make improvements where needed.

When we're doing it?

Between 25-Feb-2019 and 03-May-2019

We will be

Asking for information

Themes

Health, wellbeing and lifestyle

Where's it happening?

Across the whole of Kirklees:

More information on what we're doing

By completing our online surveys for people who've contacted SPA themselves or on behalf of friends, family, people they care for. There is a separate survey for staff who may contact SPA on behalf of people they work with.

Focus groups/workshops will be delivered with any groups who want to be involved. Please get in touch with Clare Costello 01924 450379 or clare.costello@healthwatchkirklees to book an hour long session.

Can anyone get involved?

Yes

What happened?

Please see report on Healthwatch Kirklees website
www.healthwatchkirklees.co.uk

What difference did the work make?

See Healthwatch Kirklees website for report and response from SWYPFT

Methods of involvement

Method	How	How many people	Start	End
Face to face	focus groups/workshop	Unknown	25-02-2019	03-05-2019
Online	Surveys	Unknown	25-02-2019	03-05-2019

Contact details

Name

Clare Costello

Telephone

01924 450379

clare.costello@healthwatchkirklees.co.uk

Documents and links

Part of an organisation that's signed up to the Framework?

Project summary