Adult Care Offer consultation

What we're doing

We are consulting about potential changes to adult social care and how we decide what care and support someone may need. We are changing the way we do things because people tell us they want help to live independently and lead positive lives, make their own decisions, and have choice and control.

When we're doing it?

Between 22-Mar-2018 and 17-May-2018

We will be

  • Asking for information


  • Customer experiences
  • Health, wellbeing and lifestyle

Where's it happening?

Across the whole of Kirklees:

More information on what we're doing

Members of the public can get involved through completing the online survey.

Those who are service users and carers may have the opportunity to be part of a focus group.

Residents of Kirklees may be contacted to take part in a telephone survey.

***As part of our consultation around potential changes to adult social care we are holding two drop in sessions this May. At the sessions our council officers will be on hand to answer any questions you might have around the consultation. Our officers will also be on hand to help you complete the questionnaire which should take around 15 minutes to complete.

Come talk to us:
Dewsbury Customer Service Centre - 9 May from 9am to 5pm
Huddersfield Customer Service Centre - 10 May from 10am to 5pm

What happened?

Living independently
•Invest in community provision to ensure that opportunities are available for residents.
•Make it easier to find out about the community support available.
•Invest in services to help people access community provision and ensure services such as reablement, care navigation and Community Plus are appropriately resourced and aligned with other services to provide timely support.
•Work closely with partners and other council services to ensure there is a consistent approach.
•Use accessible/jargon-free language to help everyone understand and engage with the approach.

Deciding the amount of money and support
•Ensure staff are trained and supported to conduct effective person-led assessments.
•Provide regular reviews to ensure support adapts to an individual’s changing circumstances.
•Ensure carers receive assessments where appropriate and that support is available to help carers be resilient and deliver their caring roles effectively.
•Manage change carefully and sensitively, considering transitional arrangements where someone’s care package may change notably.

Direct payments
• Invest in raising awareness and understanding of direct payments, to increase use.
•Provide training and support to staff and partner organisations to help encourage use and support the management of direct payments.
•Consider the creation of a direct payments advisory and support service to help with the management of direct payments, providing recruitment and employment advice, and help with budget management.
•Share the draft guidance with staff and stakeholders to ensure it is fit for purpose.
•Ensure that the exceptional use of direct payments to pay family members or pay for short breaks are written into care plans agreed with the council and the outcomes monitored.
•Provide training and support to carers that are paid, and monitor the quality of care they provide, including monitoring safeguard.

Please see full results in the report available on the right.

What difference did the work make?

- Not available yet

Methods of involvement

MethodHowHow many peopleStartEnd
Face to faceFocus groups3016-04-201804-05-2018
Face to faceDrop in sessions - Huddersfield & Dewsburytbc09-05-201810-05-2018

Contact details

Dianna Lowe
01484 221000

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