Caring cars is an agreement between Kirklees Council and local taxi companies promoting safe and confident taxi travel for older people in Kirklees. Participating companies display the Caring Cars code and sticker in their cars and a public area of their premises.

Booking a car

Ask if the taxi company is part of the Caring Cars scheme, tell them you wish to book a taxi under the scheme.

They will:

  • ask if you have difficulty with particular types of vehicle.
  • provide an estimated cost of the journey upon request.
  • make the driver aware you are older or vulnerable.
  • contact you if they are late and when they should arrive.

The driver will:

  • advise you about the planned route, expected time and cost.
  • wait until you have entered the property safely before leaving.


We do not give an absolute guarantee that this service will meet all your needs. It's standards were developed with the best intent, between Kirklees Council and local taxi providers. We will check that standards are being met and will act on complaints from council funded organisations.

The information provided on this website in relation to taxi service providers and the services they provide, including but not limited to indications of the levels and extent of their insurance cover and information regarding vehicles, adaptations etc, reflects information provided to Kirklees Council by those local taxi providers. Kirklees Council can offer no warranty in relation to the fullness and accuracy of that information and takes no responsibility for errors or omissions in that information. If you have any doubts, queries or concerns regarding any of the information provided on this website with regard to the taxi service providers and their services, Kirklees Council would advise you to contact those taxi service providers directly in order to confirm those matters.

Kirklees Council offer no guarantee that the services described will meet all your needs. Kirklees Council have made arrangements to make checks that standards are being met and investigate complaints from council funded organisations but these arrangements are dependent upon the taxi service provider's cooperation.

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