Adult Services performance ratings

• Promote improvement in the quality of care to service users
• Support effective performance management for adult social care services in local councils
• Provide annual independent judgements of the performance of local council’s with adult social care services responsibilities
• Establish what action each council needs to take to improve the quality of their adult social care services
• Provide information to service users and the general public about the performance of their local council in providing adult social care services
• Assess performance in implementing the grants procedure for social care

• The published performance indicators and other statistical data
• Evidence agreed during monitoring meetings
• Information from the Delivery and Improvement Statement which indicate targets and progress against national priorities
• CSCI service inspections provide in-depth evaluation of particular aspects of social services

Details of the standards and criteria CSCI use are available on their website http://www.csci.org.uk/

Each year an annual review meeting takes place between CSCI and the local authority, following this, a performance letter is produced and the adult social care services given a star rating.

View the Record of performance assessment for adult social care 2005-06 (Word) (external site).

The last star rating was published in November 2005 and we maintained the maximum 3 stars rating by the Commission of Social Care Inspecturate, the services provided were assessed on serving all people well, with excellent prospects for future improvement.