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Information points and centres

Carol Stump - April 2009
carol.stump@kirklees.gov.uk

We are currently converting our network of libraries into Library and Information Centres where you can access most council services in a friendly, face to face library environment. This conversion programme complements existing or converted Kirklees Information Points.

Huddersfield
Dewsbury
Birkby Fartown
Birstall
Chestnut Centre, Deighton
Lindley
Marsden
Rawthorpe/Dalton
Shepley
Skelmanthorpe
Thornhill Lees

Huddersfield and Dewsbury

The two town centre Information Points are at:

Kirklees Information Point - Huddersfield
Ground Floor Civic Centre I (and III) High Street Huddersfield HD1 2PQ Open: Monday - Friday 9.00am to 5.00pm	Map Huddersfield Information Point
	Directions Huddersfield Information Point
Cash and Information Office - Huddersfield
Surgeries Deaf Team: Friday 9:00am to 11:30pm

Kirklees Information Point - Dewsbury
Town Hall (and Walsh Building) 1 Town Hall Way Dewsbury WF12 8DG Open: Monday to Friday 9:00am to 5:00pm	Map Dewsbury Information Point
	Directions Dewsbury Information Point
Cash and Information Office - Dewsbury
Surgeries in the Walsh Building Deaf Team: Wednesdayday 9:30am to 11:00am drop in service only Surgeries in the Town Hall Rent Assist: Wednesdays 1:30pm to 3:30pm Services The main services provided in Huddersfield and Dewsbury incorporates Social Services (including Blue Badges, concessionary travel passes); Revenues and Benefits (including council tax, housing benefits); Kirklees Passports (including dog neutering vouchers, photographs); and Housing Needs (including homeless unit, tenancy relations, private sector housing unit). In Huddersfield there is also the Community Contact Resource Centre (providing advice to customers whose first language is not English). The Information Points are also able to assist customers requiring legal advice and hold the Community Legal Service Quality Mark for assisted customer service. Both have bilingual staff and interpretation facilities for non-English speaking customers and there are surgeries for deaf people. There are free phones for customers to contact other council departments. There is disabled access and parking nearby.

Birkby Fartown

This new Centre brings both library and information services to the local community.

Library and Information Centre - Birkby Fartown
Wasp Nest Road Fartown Huddersfield HD1 6HA Tel: 01484 223098 Open Monday 9am to 5pm Wednesday 1pm to 5pm Friday 1pm to 8pm Saturday & Sunday 1pm to 4pm	Map Birkby Fartown Library and Information Centre
	Directions Birkby Fartown LIC
Services As well as having the traditional library service, including free use of public access computers and internet, the information point also operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments. Other services Storytime/Rhymetime: Mondays in term time from 2pm to 2:45pm

Birstall

Opened in May 2004, this Information Point integrates a cash and information service into the existing library.

Kirklees Information Point - Birstall
Market Street Birstall WF17 9EN Tel: 01924 326227 Open Monday & Wednesday 9:30am to 7:00pm Tuesday, Thursday & Friday 9:30am to 5:00pm Saturday 9:00am to 1:00pm	Map Birstall Information Point
	Directions Birstall Information Point
Services As well as having the traditional library service, including free use of public access computers and internet, the information point also operates a bill payment service including cash (through a kiosk facility) as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments. An issuing service is available for Kirklees Passports (applicants need to provide their own photographs) and dog neutering vouchers.

Chestnut Centre, Deighton

This Centre operates in partnership with Fresh Horizons and as well as providing both library and information services, the Centre also offers access for the local community to Housing services, the police, and a children's centre and health advice.

Chestnut Centre, Deighton
Chestnut Centre, 2a Chestnut Street, Deighton, Huddersfield, HD2 1HJ Tel: 01484 234234 Open Monday, Friday & Saturday 8am to 6pm Tuesday, Wednesday & Thursday 8am to 8pm	Map Chestnut Centre, Deighton
	Directions Chestnut Centre, Deighton
Services The Centre boasts a traditional library service, including free use of public access computers and internet, with a self issue book facility. The information desk also operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments. The partner, Fresh Horizons, also offers access to many other services including housing, the police, a children centre and health advice. A community cafe provides a comfortable area to relax and enjoy the visit. Rooms are available for hire.

Lindley

This Centre brings together information and the existing library into one expanded service.

Library and Information Centre - Lindley
Lindley Library, Lidget Street, Lindley, Huddersfield, HD3 3JP Tel: 01484 222172 Open Monday, Tuesday, Thursday & Friday 10am to 12:30pm and 1:30pm to 7:30pm Saturday 9:30am to 1pm	Map Lindley Library and Information Centre
	Directions Lindley Library and Information Centre
Services As well as having the traditional library service, including free use of public access computers and internet, the information centre also operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments.

Marsden

A smaller information point:

Marsden Information Point
20-26 Peel Street Marsden HD7 6BW Tel: 01484 845595 Email: marsden.informationpoint@kirklees.gov.uk Open Tuesday 2pm to 6pm Wednesday to Saturday 9:30am to 12:30pm and 1pm to 4pm	Map Marsden Information Point
	Directions Marsden Information Point
Surgeries Credit Union: Tuesdays 2pm to 4pm. Wednesday to Friday from 9.30am till 12.30pm in the morning and 1pm to 3.45pm in the afternon. Saturday from 9.30am to 12.00pm. Citizens Advice Bureau: By appointment Housing: Wednesday 11am to 12pm Police surgery with the community support officers fortnightly on Tuesdays from 5 to 6pm. Legal advice: monthly on the 1st Tues each month 5 to 6pm with Ramsdens Solicitors: By appointment Services A full Kirklees Passport issuing facility is offered together with proof verification for housing and council tax benefits, blue badge applications, and free school meals. There is also a post box where the public can post letters confidentially to the police regarding any information they may have or unresolved issues . In addition, assistance with other general council queries, plus excellent tourism information with an emphasis on local outdoor activities such as walking and cycling. Maps, books and souvenirs for sale.

Rawthorpe/Dalton

Rawthorpe/Dalton Library, Information and Children's Centre
23-25 Ridgeway Dalton Huddersfield HD5 9QR Tel: 01484 226622 Fax: 01484 226629 Email: rawthorpedalton.lic@kirklees.gov.uk Open Monday 10am to 1pm, 2pm to 7pm Tuesday Closed Wednesday 10am to 1pm, 2pm to 7pm Thursday & Friday 2pm to 5pm Saturday 1pm to 4pm	Map Rawthorpe/Dalton Library
	Directions Rawthorpe/Dalton Library
Surgeries Work Link Fortnightly on Wednesdays 10am-1pm from 14th January 09 Careers Fortnightly on Tuesdays 10am-1pm from 20th January 09 Services As well as having the traditional library service, including free use of public access computers and internet, the centre also has a self issue facility. The information centre operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments. Our partner service, the Children's Centre, also offers access to many other services including midwives and health advice. Rooms are available for hire. Other Services Storytimes/Rhymetimes - look out for days and times on local publicity Regular School Holiday activities look out for local Publicity

Shepley

This Centre brings together information and the existing library into one expanded service.

Library and Information Centre - Shepley
Shepley Library and Information Centre Marsh Lane Shepley Huddersfield HD8 8AE Tel: 01484 222712 Email: shepley.library@kirklees.gov.uk Open Monday 2pm to 7pm Tuesday & Wednesday Closed Thursday 9:30am to 1pm and 2pm to 7pm Friday 2pm to 5pm Saturday 9:30am to 12pm	Map Shepley Library and Information Centre
	Directions Shepley LIC
Services As well as having the traditional library service, including free use of public access computers and internet, the information centre also operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A free phone allows customers direct access to other council departments.

Skelmanthorpe

This Centre integrates a cash and information service into the existing library.

Library and Information Centre - Skelmanthorpe
Skelmanthorpe Council Offices 24 Commercial Road Skelmanthorpe HD8 9DA Tel: 01484 222953 Open Monday & Wednesday 9:30am to 7pm Thursday & Friday 9:30am to 5pm Saturday 9:30am to 12:30pm	Map Skelmanthorpe Information Centre
	Directions Skelmanthorpe Information Centre
Surgeries Kirklees Neighbourhood Housing: Thursday 9:30am to 12pm Registrars: Wednesday am by appointment only Police: First Monday every month 10am to 12pm Services As well as having the traditional library service, including free use of public access computers and internet, the information centre also operates a bill payment service as well as the provision of advice and guidance on a variety of other council services. A housing advisory facility also operates through Kirklees Neighbourhood Housing on Thursday mornings. A free phone allows customers direct access to other council departments. Full Kirklees Passport issuing service (applicants need to provide their own photographs) and dog neutering voucher issuing service available.

Thornhill Lees