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Supporting People

Supporting People Team - May 2011
supporting.people@kirklees.gov.uk
The Supporting People programme helps vulnerable people to live independently in the community. The type of support funded includes: supporting someone to maintain their health and wellbeing, develop their life skills and manage their home. It aims to improve people's quality of life and provide support to prevent problems that can lead to hospitalisation, institutional care or homelessness.

The Supporting people team are responsible for funding services that provide a package support to help vulnerable people live independently. The team also monitors the quality of service delivery and plans future service development to meet the needs of service users.
The housing support providers might help people:
  • setting up and maintaining their home
  • developing domestic and life skills
  • with advice and advocacy in connection with housing or tenancy matters
  • with general counselling and emotional support.
The housing related support is distinct from personal care but complements health and social care services.

In Kirklees over 6500 people each year are supported through the Supporting People programme. The vulnerable groups helped by the programme include:
  • homeless people and people at risk of eviction
  • people with mental health problems
  • vulnerable young people
  • people with learning disabilities
  • people with physical disabilities
  • older people with support needs
  • people with substance misuse problems
The people that the Supporting People programme helps is not limited to this list.
Supporting People is funded though the council's area based grant.

The programme is delivered in partnership with health, probation and service provider organisations. These organisations include specialist support agencies, housing associations which offer support services, and some of the council's own in-house services.
The table below provides the submission and payment dates. We have to check and validate some of the information supplied with housing benefit data before payments can be adjusted. We do our best to make sure all adjustments are dealt with as quickly as possible.

For more information, or any queries regarding payments please contact the Supporting People Team on 01484 221721.

Payment timetable 2011-12
Latest submission date Payment date
14 March 2011 28 March 2011
11 April 2011 25 April 2011
9 May 2011 23 May 2011
6 June 2011 20 June 2011
4 July 2011 18 July 2011
1 August 2011 15 August 2011
29 August 2011 12 September 2011
26 September 2011 10 October 2011
24 October 2011 7 November 2011
21 November 2011 5 December 2011
12 December 2011 02 January 2012
16 January 2012 30 January 2012
13 February 2012 27 February 2012
12 March 2012 26 March 2012

The dates below show when Key Performance Indicators (KPI) workbooks must be submitted. Failure to submit the workbook(s) by the deadline will result in a Default Notice being issued. If your service is issued with more than two default notices the contract could be terminated, so please make sure you meet the deadlines. Any queries please contact the team.

Workbook return deadline dates
Quarter Period covered Weeks in quarter Deadline for return
1. 2011/12 04/04/11 to 03/07/11 13 Weeks 22/07/2011
2. 2011/12 04/07/11 to 02/10/11 13 Weeks 21/10/2011
3. 2011/12 03/10/11 to 01/01/12 13 Weeks 20/01/2012
4. 2011/12 02/01/12 to 01/04/12 13 Weeks 20/04/2012

A Client Record Form must be completed for each new client who enters a service funded by Supporting People. This is a requirement of your Supporting People contract. However, the following services remain exempt from the Client Records:
  • sheltered housing
  • very sheltered housing
  • almshouses
  • peripatetic warden services
  • leasehold scheme
  • home improvement agency
  • community alarm
A Short Term Outcome Form must be completed for each client who leaves a short term service funded by Supporting People.

A Long Term Outcome Form must be completed for a 50% sample of clients receiving supporting people funded services. This is generally done annually at the time of the support plan review.

All documentation is available on Client record and outcome: www.supportingpeople.st-andrews.ac.uk.

Contact details:
CHR - SP Client Record Office
The Observatory
University of St Andrews
Buchanan Gardens
St Andrews
Fife KY16 9LZ

Email helpdesk: sphelp@standrews.ac.uk
Tel: 01334 461765
Fax: 01334 463920

Services which are funded through Supporting People are provided by a range of organisations; these include housing associations, voluntary and community organisations along with statutory agencies. Kirklees Good Practice Guide
Quality Assessment Framework (QAF)


The Supporting People Team have produced a directory of providers funded by the programme.
Alternatively, for more information call:

Kirklees Supporting People Team
Personalisation & Commissioning
Gateway to Care
30 Market Street
Huddersfield
HD1 2HG


Tel: 01484 221271
Email: supporting.people@kirklees.gov.uk
Sitra is an umbrella organisation committed to raising standards in the housing, care and support sector.

To find out more visit their website at:
www.sitra.org

Kirklees Council has established Approved Lists in relation to various categories of Supporting People requirements.

Prospective providers can go on to the approved provider list at any time as long as they pass the pre-qualification questionnaire.

For further information please visit the scms website. The reference number is KMCSH-023.

Further information regarding the Approved list procedure can also be found below.