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Supporting People

Supporting People Team - July 2010
supporting.people@kirklees.gov.uk
The Supporting People programme helps vulnerable people to live independently in the community. The type of support funded includes: supporting someone to maintain their health and wellbeing, develop their life skills and manage their home. It aims to improve people's quality of life and provide support to prevent problems that can lead to hospitalisation, institutional care or homelessness.

The Supporting people team are responsible for funding services that provide a package support to help vulnerable people live independently. The team also monitors the quality of service delivery and plans future service development to meet the needs of service users.
The housing support providers might help people:
  • setting up and maintaining their home
  • developing domestic and life skills
  • with advice and advocacy in connection with housing or tenancy matters
  • with general counselling and emotional support.
The housing related support is distinct from personal care but complements health and social care services.

In Kirklees over 6500 people each year are supported through the Supporting People programme. The vulnerable groups helped by the programme include:
  • homeless people and people at risk of eviction
  • people with mental health problems
  • vulnerable young people
  • people with learning disabilities
  • people with physical disabilities
  • older people with support needs
  • people with substance misuse problems
The people that the Supporting People programme helps is not limited to this list.
The Supporting People Team in Kirklees get £10.5 million a year which pays for 38 providers to deliver over 100 services. The Government programme brought together funding that had previously been provided through a number of different routes. The idea was to improve co-ordination.

The programme is delivered in partnership with health, probation and service provider organisations. These organisations include specialist support agencies, housing associations which offer support services, and some of the council's own in-house services.
The table below provides the submission and payment dates scheduled for 2008-2009. We have to check and validate some of the information supplied with housing benefit data before payments can be adjusted. We do our best to make sure all adjustments are dealt with as quickly as possible.

For more information, or any queries regarding payments please contact the Supporting People Team on 01484 221096.

Payment timetable 2010-11
Latest submission date Payment date
15 March 2010 29 March 2010
12 April 2010 26 April 2010
10 May 2010 24 May 2010
7 June 2010 21 June 2010
5 July 2010 19 July 2010
2 August 2010 16 August 2010
30 August 2010 13 September 2010
27 September 2010 11 October 2010
25 October 2010 8 November 2010
22 November 2010 6 December 2010
20 December 2010 3 January 2011
17 January 2011 31 January 2011
14 February 2011 28 February 2011
14 March 2011 28 March 2011

The dates below show when Key Performance Indicators (KPI) workbooks must be submitted. Failure to submit the workbook(s) by the deadline will result in a Default Notice being issued. If your service is issued with more than two default notices the contract could be terminated, so please make sure you meet the deadlines. Any queries please contact the team.

Workbook return deadline dates
Quarter Period covered Weeks in quarter Deadline for return
1. 2010/11 04/04/10 to 04/07/10 13 Weeks 23/07/2009
2. 2010/11 05/07/10 to 03/10/10 13 Weeks 22/10/2010
3. 2010/11 04/10/10 to 02/01/11 13 Weeks 21/01/2011
4. 2011/12 03/01/11 to 03/04/11 13 Weeks 22/04/2011

As a service provider do you have Client Record Forms or Outcome Forms to send for this time period? If so, please submit any forms as soon as possible.
  • Client Record forms: April 1st 2009 - 31st March 2010
  • Outcome Forms Short Term: April 1st 2009 - 31st March 2010
  • Outcome forms Long term: April 1st 2009 - 31st March 2010
A Client Record Form must be completed for each new client who enters a service funded by Supporting People. This is a requirement of your Supporting People contract. However, the following services remain exempt from the Client Records:
  • sheltered housing
  • very sheltered housing
  • almshouses
  • peripatetic warden services
  • leasehold scheme
  • home improvement agency
  • community alarm
A Short Term Outcome Form must be completed for each client who leaves a short term service funded by Supporting People.

A Long Term Outcome Form must be completed for each client receiving Supporting People funded services within your sample once a year at the time of support plan review.

All documentation is available on the website: www.spclientrecord.org.uk.

Contact details:
CHR - SP Client Record Office
The Observatory
University of St Andrews
Buchanan Gardens
St Andrews
Fife KY16 9LZ

Email helpdesk: sphelp@standrews.ac.uk
Tel: 01334 461765
Fax: 01334 463920

There is a five year Strategy for the Supporting People programme in Kirklees. The strategy sets out the priorities for planning the programme and developing new services.

The main priority areas for the next 5 years are homelessness, mental health, drug and alcohol misuse and physical and sensory impairment.
Services which are funded through Supporting People are provided by a range of organisations; these include housing associations, voluntary and community organisations along with statutory agencies. Kirklees Good Practice Guide
Quality Assessment Framework (QAF)
We have also provided some self assessment guidance documents which detail evidence required to achieve level B of the QAF. Contact the Supporting People Team for further details.



The Supporting People Team have produced a directory of providers funded by the programme.
Alternatively, for more information call:

Kirklees Supporting People Team
Strategic Housing options
4th Floor
Civic Centre 1
Huddersfield
HD1 2NF


Tel: 01484 221271
Email: supporting.people@kirklees.gov.uk
Sitra is an umbrella organisation committed to raising standards in the housing, care and support sector.

To find out more visit their website at:
www.sitra.org