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Home: Community: Housing
Supporting People
Supporting People Team - April 2008
supporting.people@kirklees.gov.uk
What is Supporting People?
The Supporting People programme helps vulnerable people to live independently in the community. The programme
pays for housing related support to help someone to manage their home. It aims to improve people's quality of
life and provide support to prevent problems that can lead to hospitalisation, institutional care or homelessness.
The Supporting People Team do not provide the support themselves, they allocate funding to service providers to
do this.
How can it help?
The housing support providers might help people:
- setting up and maintaining their home
- developing domestic and life skills
- with advice and advocacy in connection with housing or tenancy matters
- with general counselling and emotional support.
The housing related support is distinct from personal care but complements health and social care
services.
Who benefits?
In Kirklees over 6500 people each year are supported through the Supporting People programme. The vulnerable
groups helped by the programme include:
- homeless people and people at risk of eviction
- people with mental health problems
- vulnerable young people
- people with learning disabilities
- people with physical disabilities
- older people with support needs
- people with substance misuse problems
The people that the Supporting People programme helps is not limited to this list.
How is it funded?
The Supporting People Team in Kirklees get £10.5 million a year which pays for 38 providers to deliver over
100 services. The Government programme brought together funding that had previously been provided through a
number of different routes. The idea was to improve co-ordination.
Who is involved?
The programme is delivered in partnership with health, probation and service provider organisations. These
organisations include specialist support agencies, housing associations which offer support services, and some
of the council's own in-house services.
Payment dates
The table below provides the submission and payment dates scheduled for 2008-2009. We have to check and validate
some of the information supplied with housing benefit data before payments can be adjusted. We do our best to
make sure all adjustments are dealt with as quickly as possible.
For more information, or any queries regarding payments please contact the Supporting People Team on
01484 221096.
Payment timetable 2008-2009
| Latest submission date |
Payment date |
| 10 March 2008 |
31 March 2008 |
| 14 April 2008 |
28 April 2008 |
| 12 May 2008 |
26 May 2008 |
| 09 June 2008 |
23 June 2008 |
| 07 July 2008 |
21 July 2008 |
| 04 August 2008 |
18 August 2008 |
| 01 September 2008 |
15 September 2008 |
| 29 September 2008 |
13 October 2008 |
| 27 October 2008 |
10 November 2008 |
| 24 November 2008 |
08 December 2008 |
| 15 December 2008 |
05 January 2009 |
| 19 January 2009 |
02 February 2009 |
| 16 February 2009 |
02 March 2009 |
| 16 March 2009 |
30 March 2009 |
Workbook returns
The dates below show when Key Performance Indicators (KPI) workbooks must be submitted. Failure to submit the workbook(s) by the deadline
will result in a Default Notice being issued. If your service is issued with more than two default notices the
contract could be terminated, so please make sure you meet the deadlines. Any queries please contact the team.
Workbook return deadline dates
| Quarter |
Period covered |
Weeks in quarter |
Deadline for return |
| 4. 2007/08 |
07/01/07 to 06/04/08 |
13 weeks |
25/04/2008 |
| 1. 2007/08 |
07/04/08 to 06/07/08 |
13 Weeks |
25/07/2008 |
| 2. 2007/08 |
07/07/08 to 05/10/08 |
13 Weeks |
24/10/2008 |
| 3. 2007/08 |
06/10/08 to 04/01/09 |
13 Weeks |
23/01/2009 |
| 4. 2007/08 |
05/01/09 to 05/04/09 |
13 Weeks |
24/04/2009 |
Client records and outcome forms
As a service provider do you have Client Record Forms or Outcome Forms to send for this time period? If so,
please submit any forms as soon as possible.
- Client Record forms: April 1st 2007 - 31st March 2008
- Outcome Forms Short Term: May 31st 2007 - 31st March 2008
- Outcome forms Long term: July 31st 2007 - 31st March 2008
A Client Record Form must be completed for each new client who enters a service funded by Supporting People.
This is a requirement of your Supporting People contract. However, the following services remain exempt from
the Client Records:
- sheltered housing
- very sheltered housing
- almshouses
- peripatetic warden services
- leasehold scheme
- home improvement agency
- community alarm
A Short Term Outcome Form must be completed for each client who leaves a short term service funded by Supporting
People.
A Long Term Outcome Form must be completed for each client receiving Supporting People funded services within
your sample once a year at the time of support plan review.
All documentation is available on the website: www.spclientrecord.org.uk.
Contact details:
CHR - SP Client Record Office
The Observatory
University of St Andrews
Buchanan Gardens
St Andrews
Fife KY16 9LZ
Email helpdesk: sphelp@standrews.ac.uk
Tel: 01334 461765
Fax: 01334 463920
What are the future plans?
There is a five year Strategy for the Supporting People programme in Kirklees. The strategy sets out the
priorities for planning the programme and developing new services.
The main priority areas for the next 5 years are homelessness, mental health, drug and alcohol misuse and
physical and sensory impairment.
Newsletters
Information for service providers
Services which are funded through Supporting People are provided by a range of organisations; these include housing
associations, voluntary and community organisations along with statutory agencies.
Kirklees Good Practice Guide
Quality Assessment Framework (QAF)
We have also provided some self assessment guidance documents which detail evidence required to achieve level B
of the QAF. Contact the Supporting People Team for further details.
Meeting dates for Kirklees Provider Forum (Kirklees Supported Housing Group - KiSHG) 2008
Meeting dates for Kirklees Provider Forum (Kirklees Supported Housing Group - KiSHG) 2008
| Date |
Time |
Venue |
| Tuesday 8th January 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 5th February 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 4th March 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 1st April 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 6th May 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 3rd June 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 1st July 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 5th August 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 2nd September 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 7th October 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 4th November 2008 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
| Tuesday 2nd December 2007 |
10 - 11.30 a.m. |
Huddersfield Town Hall |
Compliments and complaints procedure
Contacts and other useful information
The Supporting People Team have produced a directory of providers funded by the programme.
Alternatively, for more information call:
Kirklees Supporting People Team
Strategic Housing Services
Fourth Floor
Oldgate House
Huddersfield
HD1 6QW
Tel: 01484 221271
Email: supporting.people@kirklees.gov.uk
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Kirklees Supporting People Strategy (PDF 434kb)