NHS Direct is a 24-hour confidential telephone service. You can use it to telephone for nurse advice if you are feeling ill and are unsure what to do, or for health information on a particular condition such as diabetes and allergies. NHS Direct can also tell you where to find your nearest doctor, pharmacist, dentist or support group. You can call NHS Direct at any time of the day or night.
The NHS Direct nurse may tell you how you can look after yourself at home, or recommend seeing a pharmacist. If the problem is more serious, you may be advised to see your local doctor or go to hospital. If the problem is very serious, the nurse can call out an ambulance on your behalf.
If English is not your preferred language, you can choose to use a confidential translation service. For patients’ safety all calls are recorded. Calls are charged at the same rate as local calls. Remember NHS Direct is a confidential service and it is there to help you at any time of the day or night.
Patient Advice and Liaison Service – PALS
These services provide advice and support for people with health concerns.
Contact Information
In the Huddersfield area please telephone 01484 342128 for advice and support about GPs, dentists, opticians, pharmacies and Huddersfield Royal Infirmary.
In North Kirklees please telephone 0800 587 2417 for advice and support about local health services including GPs, dentists, opticians, pharmacies and Dewsbury and District Hospital. The PALS office is open 9.30am to 3.30pm (answer phone out of office hours).
For Deaf people and those hard of hearing there is a text-phone service available on 0845 606 4647.
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