If you are not satisfied with the service you have received from Kirklees Social
Services it may be most effective to try to resolve the matter by talking to management
in the service you are not satisfied with.
If Kirklees Adult Services have arranged a service to be provided by a voluntary or private organisation, you may contact the Complaints and Representations Unit, the organisation itself or the Commission of Social Care Inspectorate (C.S.C.I.).
If you are still not satisfied after the response or you do not want to consider
the above you can:
write to the Complaints and Representations Unit, or fill in the Social
Services Complaints form online
If you wish to make a comment, please write to, or telephone, the Complaints and
Representations Unit. All comments will be acknowledged and passed on to the appropriate
manager(s).
If you wish to express thanks please write to, telephone, the Complaints and Representations
Unit. All expressions of thanks will be acknowledged and passed on to the members
of staff concerned.
Contact Information
Complaints and Representations Unit
FREEPOST
2 Oldgate
Huddersfield
HD1 6QF
Telephone: 01484 225116 (answerphone out of office
hours).
Fax: 01484 225067
Email: sscu@kirklees.gov.uk
Commission of Social Care Inspectorate (C.S.C.I.),
Parkview House,
Woodvale Office Park,
Woodvale Road,
Brighouse.
Telephone: 01484 404930
