Carephones are also known as pendant alarms. They are units which automatically
contact a control centre when the emergency button on the pendant is pressed.
The pendant can be worn around the neck, clipped onto clothing or attached to
a wristband.
Carephone users receive a special unit and a push-button pendant to wear. If they
need help, for example if they have a fall, all they have to do is push the button
on the pendant. The carephone will send a call to the control centre even if it
is in another room. As soon as they make a call to the control centre a member
of staff will answer and help. This help could involve contacting the caller's
family, friends or neighbours or the emergency services.
The Carephone Service aims to help people live independently in their own homes.
It operates 24 hours a day from its control centre every day of the year.
Who qualifies for a carephone?
people who live alone or are frequently left alone or live with a person
who has difficulty in maintaining necessary contacts without a carephone
people who need to contact a doctor, carer or helper and are indanger without
the provision of a carephone
people who are unable to leave the house unless accompanied by another
person in a vehicle
The service is not provided to people solely because they are isolated or to people
who are confused.
How do I apply for a carephone?
Please contact a Gateway to Care.