There may be a
time when you do not agree with the decisions or provisions made by
schools or the LEA for your child's special educational needs (SEN).
Your local Parent Partnership Officer will often be able to help sort
out disagreements at this stage.
Local Education Authorities now have to also provide an independent
mediation service to help when there is a disagreement about meeting
the needs of a child with SEN. The people involved in the dispute
work together to reach an acceptable solution, with the help of a
mediator.
The mediator is an independent facilitator (someone there to help)
who has had special training. The mediator does not take sides and
does not give advice or make judgements
The mediator keeps the child's needs and interests at the heart of
the discussions. Parents and carers do not have to pay to use the
mediation service.
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