General advice and information

We want to ensure that all Kirklees residents are aware of the support that is available to them. The following organisations help raise awareness of the effects of fuel poverty and give advice on how you can become more energy efficient and save money in your home.

Age UK Calderdale & Kirklees

For Kirklees residents aged 50+ Age UK Calderdale and Kirklees can provide support and advice on how to make life more enjoyable and fulfilling. They provide advice about a range of services, from care homes and day care to energy efficiency.

• Telephone: Halifax Office and Day Centre 01422 252040, Batley Insurance and Information 01924 446208, Halifax Choice Centre (Insurance) 01422 250524 (Information) 01422 399830, Huddersfield Insurance and Information 01422 250524
• Website: www.acck.org.uk

Consumer Direct

Consumer Direct is a government-funded telephone and online service offering information and advice on consumer issues. They provide impartial advice to help you sort out problems and disagreements you may be having with suppliers of goods or services.

• Telephone: 08454 0405 06
• Website: www.consumerdirect.gov.uk

Consumer Focus

Consumer Focus is the new consumer champion for the UK. They are a powerful body which allows it to investigate any consumer complaint of "wider importance" as well as campaigning for a fairer deal for consumers. If you have a complaint you can contact them.

• Telephone: 0207 7997900
• Website: www.consumerfocus.org.uk

Energy Saving Trust Advice Centre

The Energy Saving Trust is the Government backed advice service that provides free, impartial and expert advice to anyone for domestic energy advice. Helping you to stop wasting money and energy in the home.

• Call free on 0800 512 012
• Website: www.energysavingtrust.org.uk

National Energy Action (NEA)

It is estimated that around one in four households in Yorkshire cannot afford to heat their homes properly. NEA is a national charity campaigning against fuel poverty and develops and promotes services to tackle the heating and insulation problems of low-income households.

Their website will give you an insight to all the different campaigns around fuel poverty and also provide research reports and publications.

• www.nea.org.uk

Yorkshire Energy Services (YES)

Yorkshire Energy Services are an energy conservation company that work across the public, private and voluntary sector offering affordable energy saving solutions and expert advice to householders and organisations.

• Telephone: 0800 052 7496
• Website: www.yorkshireenergyservices.co.uk