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Customer Satisfaction Survey

Family Information Service - January 2011
fis@kirklees.gov.uk

Children's Centres provide a variety of advice and support for parents and carers. Their services are available from pregnancy right through to when children go into reception class at primary school. They bring different support agencies together to offer a range of services to meet the needs of families, parents and carers and children, all in one place.

It's important that the services provided by Children's Centres reflect the needs of local families. It's also important that Children's Centres get regular feedback from families that access centres, as well as from those families that don't. If you have children between the ages of 0 and 4, we would like to hear from you about your experience of Children's Centres, even if you haven't used them. Your responses will be used to help make sure that the services provided by Kirklees Children's Centres are tailored to meet the needs of local people.

 

 

This survey is for families with children under 5 years old only.  

 
  Have you used Children's Centre services in the past year?
 
 
  Are you happy with what the Children's Centre provides?
  What do you like most about the Children's Centre? Please choose up to 3 boxes
 
  Are you happy with the staff at the Children's Centre?
  How did you find out about the Children's Centre?
  Has going to the Children's Centre made a difference to you or your children?
  How has it made a difference?  Please choose any that apply
 
  Why haven't you used Children's Centre services in the past year?  Please choose any that apply
 
 
  Would you recommend the Children's Centre to other parents?

Thank you for your time in completing this survey - please click the submit button to send us your response.

 
   

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