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The Community Language Service

Abid Hussain - January 2007
abid.hussain@kirklees.gov.uk
Kirklees has a population made up of people with many different backgrounds, beliefs, cultures, needs and abilities.

The Community Language Service aims to make information available in different formats and in different languages so that all of the Council's services are accessible to everybody.

Translation Services
We can arrange to translate information into any language. We work closely with the Graphic Design Service to make sure printed languages are of a similar style and quality to the English versions.

Interpretation Services
We can provide experienced and qualified interpreters who are fluent in languages including British Sign Language (BSL) to help with face to face discussions.

Reformating
We can produce publications in Braille, large print, on audio or video cassette.
Policy and procedures (PDF 389Kb)
  1. Introduction
  2. Mission statement
  3. Services
  4. Services guidelines
  5. Quality and standards
  6. What to expect from KCLS
  7. Complaints procedure
  8. What KCLS expects from its customers
  9. Conclusion
  10. Appendices
    1. Languages in Kirklees
    2. Recruitment of interpreters
    3. Interpretation claim form
    4. Guidelines for interpreters
    5. Interpreter evaluation form
    6. A guide to good practice
    7. Out of hours service procedure
    8. eLanguage prompt card
Opening Hours:
Mon-Fri : 9am - 5pm
(24 hour answerphone)
 How to contact us...

By email: abid.hussain@kirklees.gov.uk
By phone:
    minicom:		 01484 223326
01484 223328
By fax: 01484 223329
In writing to: 1st Floor
High Street Buildings
Huddersfield
HD1 2NQ
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