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The Brokerage Team

Denise Diskin - October 2011
gatewaytocare@kirklees.gov.uk





The Brokerage Team

Brokerage purchase care from independent home care organisations who have been accredited by Kirklees. These organisations deliver some of their services on behalf of Kirklees Council to people over 18 years old who have been assessed as being in need of a care package.

All the home care organisations that Kirklees Council contract with are registered and inspected by the Care Quality Commission and must deliver their services within the required legislation, regulations and standards.
The Brokerage Team work with the Contracts and Monitoring Team to make sure that the home care organisations provide a quality service that meets the required standards. They do this by working closely with home care organisations to improve service delivery where there is a need, to share good practice, investigate any customer complaints or concerns and carry out quality assurance visits to make sure a good standard of service is maintained.

If you would like to contact brokerage about your support package or you are the relative or friend of someone in receipt of care - you can contact us at the following:

The Brokerage Team


How to Contact us

Brokerage
Briarcourt
Occupation Road
Lindley
Huddersfield
Tel:01484 226531
Email: brokerage.duty@kirklees.gov.uk

Open hours: 8.45am - 5.15 Monday to thursday
8.45am - 4.45pm on Fridays

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