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Who can get help from adult social care services

Dianne Green February 2012
gatewaytocare@kirklees.gov.uk

This information explains Kirklees eligibility criteria and what will need to happen if you think you are eligible for support from the council.

What is eligibility criteria?

We have guidance called "eligibility criteria" to work out if you are eligible for adult social care services. Our social workers and care officers use the criteria to make sure we treat everyone fairly and that people who meet the criteria for help receive services.

Our eligibility criteria is based on the legal requirements set down in the community care legislation.
For people who fall within the "critical" and "substantial" category of the criteria we have a statutory duty to provide services.

Critical care needs are when you cannot care for yourself because you are in immediate danger or you could cause harm to others.
For example:

  • life is, or will be, threatened.
  • significant health problems have developed or will develop.
  • there is, or will be, little or no choice and control over vital aspects of the immediate environment.
  • serious abuse or neglect will occur.
  • there is, or will be an inability to carry out vital personal care or domestic routines.
  • vital involvement in work, education or learning cannot or will not be sustained
  • vital social support systems and relationships cannot or will not be sustained.
  • vital family and other social roles and responsibilities cannot or will not be undertaken.

Vital is described as vital is described as "necessary" to the person's life, health and well-being.
The services we provide in this category include:
  • intensive support at home, like home care services.
  • equipment to help you live as independently as possible at home, such as a housing adaptation, a carephone or fall detector.
  • residential or nursing home care so that where possible you can regain your independence and confidence after a stay in hospital and return home etc.

Substantial is described as "Substantial" to the person's life, health and well-being such as.

  • there is, or will be only partial choice and control over your immediate environment
  • abuse or neglect has occurred or will occur
  • there is, or will be, an inability to carry out the majority of personal care or domestic routines
  • involvement in many aspects of work, education or learning cannot or will not be sustained
  • The majority of social support systems and relationships cannot or will not be sustained
  • The majority of family and other social roles and responsibilities cannot or will not be undertaken.

The services we provide in this category include:
  • intensive support at home, like home care services
  • equipment to help you live as independently as possible at home, such as a housing adaptation, a carephone or fall detector
  • residential or nursing home care so that where possible you can regain your independence and confidence after a stay in hospital and return home

Before we decide whether we can provide you with support, we need to decide whether you are eligible for services.

How will I know if I am eligible for help?

If you think that you have social care needs you should contact Gateway to care for a person-led assessment they will give you:
  • information and advice.
  • gather all relevant information on your behalf.
  • if appropriate, pass your details to the team who will assess your social care needs.

What if I don't meet the eligibility criteria?

Some people will not be eligible for funding from the council and won't be able to have a personal budget. But don't worry we can offer support in many other ways and put you in touch with other organisations that may be able to help, for example voluntary and community organisations who provide luncheon clubs, physical activities and social support.

There is also lots of help available from our Gateway to care and Health Trainer Service.

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