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Money

Gateway to care - October 2011
gatewaytocare@kirklees.gov.uk

To get advice and help with benefits please contact Kirklees Benefits Advice Service or a citizens advice bureau.

The Kirklees Benefits Advice Service has benefit advisers who provide independent advice and help with checking benefit entitlement, claiming benefits and representation at appeal tribunals. The Benefit Enquiry Line (BEL) is a benefit helpline for people with disabilities, their parents, carers and representatives and for people who are sick. It is part of the Department for Work and Pensions.
Citizens Advice have offices in Huddersfield and Dewsbury and run outreach services in other locations.
If a disabled child or adult lives in your property you may qualify for a reduction.
Anyone who is assessed as needing care from Adult Services or Children & Young People Service may be offered the choice of direct payments to employ their own staff or use an agency of their own choice. There are no age limits.
The Disability and Carers Service provides a benefit helpline for people with disabilities, carers and representatives, called the Benefit Enquiry Line (BEL). BEL is part of the Department for Work and Pensions.

The Benefit Enquiry Line offers advice and information on benefits and how to claim them. As well as giving advice they are also able to send out an extensive range of leaflets and claim packs to customers. As a national service they serve all England, Scotland and Wales.

Their advisers have no access to customer’s personal records and so are able to provide general advice only. Although their advisers are trained in most benefits, the most common benefits they provide advice on are those about sickness and disability. There is no charge for using BEL; however, some mobile phone users may be charged by their operator.

BEL also provides help to complete certain disability-related claim packs over the telephone. Alternative formats are available.
You can get publications with information about the charges for assessed social care services from Gateway to care.

New customers:

Employment and Support Allowance has replaced Incapacity Benefit and Income Support paid on incapacity grounds for new customers.

Existing customers

Incapacity Benefit and Income Support are not being replaced for existing benefits customers.

You may be able to get Employment and Support Allowance if you have an illness or disability that affects your ability to work, and you:
  • are over 16 and under State Pension age, and
  • are unemployed, or
  • self employed, or
  • work for an employer but you cannot get Statutory Sick Pay, or
  • have been getting Statutory Sick Pay but it has now stopped
About the Employment and Support Allowance:
About 9 out of 10 families are entitled to Tax Credits, and if you qualify for Working Tax Credit you may get help towards the cost of your childcare.

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