Business help and advice
Out and about
- I am thinking of starting up a tourism business - what help is available?
- What schemes are available to enhance the quality of my business?
Out and about
Business help and advice
I am thinking of starting up a tourism business - what help is available?
If you are thinking of establishing a new attraction or accommodation establishment within Kirklees then contact the Business Initiatives team for free help and advice.
Advice packs for serviced accommodation (bed and breakfasts, guesthouses and hotels), and self catering accommodation are available describing who you need to contact and what you need to consider when starting up a tourism business. They also provide details of marketing opportunities within the area and how to get your establishment quality assured.
They are a number of ways in which you can add quality to your tourism business. For example, Kirklees Tourism operate an 'Inspected Only' policy for accommodation. This means in order to be promoted within the Council's tourism literature, all accommodation establishments must have undertaken and passed a National Quality Assessment Scheme.
Other schemes also exist to enhance quality, for example the Visitor Attractions Quality Assessment Scheme (VAQAS) for attractions, The Walkers Welcome Scheme for accommodation offering a value-added product for walkers and the National Accessible Scheme which aims to promote establishments which are suitable for mobility, visually or hearing impaired guests.
Customer care training opportunities exists for tourism businesses, under the banner 'Welcome to Excellence'. This is a suite of courses designed for new and more experienced staff or volunteers working within tourism. Courses cover all aspects of customer care, including day-to-day customer interaction, communicating effectively and responding to different needs and expectations, how to benefit from e-business and much more!
Contact Kirklees Business Initiatives for more information on any of the above.
If you are thinking of establishing a new attraction or accommodation establishment within Kirklees then contact the Business Initiatives team for free help and advice.
Advice packs for serviced accommodation (bed and breakfasts, guesthouses and hotels), and self catering accommodation are available describing who you need to contact and what you need to consider when starting up a tourism business. They also provide details of marketing opportunities within the area and how to get your establishment quality assured.
- Your tourism business: a guide to setting up a self-catering business in Kirklees (PDF: 552kb)
- Your tourism business: a guide to setting up a bed and breakfast or guesthouse business in Kirklees (PDF: 568kb)
They are a number of ways in which you can add quality to your tourism business. For example, Kirklees Tourism operate an 'Inspected Only' policy for accommodation. This means in order to be promoted within the Council's tourism literature, all accommodation establishments must have undertaken and passed a National Quality Assessment Scheme.
Other schemes also exist to enhance quality, for example the Visitor Attractions Quality Assessment Scheme (VAQAS) for attractions, The Walkers Welcome Scheme for accommodation offering a value-added product for walkers and the National Accessible Scheme which aims to promote establishments which are suitable for mobility, visually or hearing impaired guests.
Customer care training opportunities exists for tourism businesses, under the banner 'Welcome to Excellence'. This is a suite of courses designed for new and more experienced staff or volunteers working within tourism. Courses cover all aspects of customer care, including day-to-day customer interaction, communicating effectively and responding to different needs and expectations, how to benefit from e-business and much more!
Contact Kirklees Business Initiatives for more information on any of the above.
Out and about
I want to organise a Group outing, where do I start?
You're spoilt for choice when it comes to places to visit in Kirklees and across West Yorkshire.
Suggestions on where to go and what to do in Kirklees, as well as coach parking maps, are available on our Group Travel pages. Alternatively download some of our visitor guides and browse at your leisure.
The Leeds and Pennine Yorkshire website has a wealth of information specifically for groups who would like to visit West Yorkshire.
At no cost to you, the team at Leeds and Pennine Yorkshire can help you with everything you need to help plan your visit to the area.
Telephone 0113 220 6366 or email info@lpygroups.com
Where can I find a Tourist Information Centre?
You can find contact details of our Tourist Information Centres. Information is available from points across the Kirklees area, so information should never be too far away!
The centres contain a wealth of information regarding What to Do and Where to Go locally, regionally and nationally, as well as providing walking, cycling and local history information and selling souvenirs.
How do I find out about events taking place in the area?
You can find out about events in our What's On in Kirklees, Events section or on the Pennine Yorkshire website.
What events can I book tickets for and can I book online?
The tourist information centres take telephone bookings for a range of local, regional and national events. For details of local and regional events please see our What's On in Kirklees, Events section. Choose your venue and event and you can book tickets using the appropriate contact provided. Debit and Credit cards are accepted.
For national events please contact your local Tourist Information Centre direct. You can view online information on Tourist Information Centres.
I have friends and relatives visiting and need accommodation, what can I do?
Visitor Information Centres can talk you through accommodation available in Kirklees. Alternatively you may find this list of quality assured accommodation in Kirklees useful.
You're spoilt for choice when it comes to places to visit in Kirklees and across West Yorkshire.
Suggestions on where to go and what to do in Kirklees, as well as coach parking maps, are available on our Group Travel pages. Alternatively download some of our visitor guides and browse at your leisure.
The Leeds and Pennine Yorkshire website has a wealth of information specifically for groups who would like to visit West Yorkshire.
At no cost to you, the team at Leeds and Pennine Yorkshire can help you with everything you need to help plan your visit to the area.
Telephone 0113 220 6366 or email info@lpygroups.com
Where can I find a Tourist Information Centre?
You can find contact details of our Tourist Information Centres. Information is available from points across the Kirklees area, so information should never be too far away!
The centres contain a wealth of information regarding What to Do and Where to Go locally, regionally and nationally, as well as providing walking, cycling and local history information and selling souvenirs.
How do I find out about events taking place in the area?
You can find out about events in our What's On in Kirklees, Events section or on the Pennine Yorkshire website.
What events can I book tickets for and can I book online?
The tourist information centres take telephone bookings for a range of local, regional and national events. For details of local and regional events please see our What's On in Kirklees, Events section. Choose your venue and event and you can book tickets using the appropriate contact provided. Debit and Credit cards are accepted.
For national events please contact your local Tourist Information Centre direct. You can view online information on Tourist Information Centres.
I have friends and relatives visiting and need accommodation, what can I do?
Visitor Information Centres can talk you through accommodation available in Kirklees. Alternatively you may find this list of quality assured accommodation in Kirklees useful.
