| Licence summary |
To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
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| Eligibility Criteria |
Applicants for a pet shop licence must not be disqualified from keeping a pet shop.
A fee is payable and determined by the Local Authority on application.
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| Regulation Summary |
A summary of the regulation relating to this licence
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| Application Evaluation Process |
Local authorities must have regard to the following when considering an application for a pet shop licence:
- that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
- adequate food and drink will be provided to the animals and they will be visited at suitable intervals
- that any mammalian animals will not be sold too young
- that steps are taken to prevent disease spreading among the animals
- that adequate fire and emergency provisions are in place
Conditions can be attached to a licence to ensure that the above are complied with.
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| Will Tacit Consent Apply? |
No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within 30 working days, , please contact us on 01484 414739. You can do this online if you applied through the UK Welcomes service or use the contact details below.
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| Apply online |
Apply to run a pet shop
Tell us about a change to your existing pet shop
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| Failed Application Redress |
Please contact your Local Authority in the first instance.
Any person who is refused or objects to a condition attached to a licence can appeal to the Magistrates court covering the area the premises is located. A court may give directions on the issue of a licence.
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| Licence Holder Redress |
Please contact your Local Authority in the first instance.
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| Consumer Complaint |
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, http://www.consumerdirect.gov.uk/ will give you advice. From outside the UK contact the ECC network.
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| Other Redress |
E.g. about noise, pollution, etc. Also should one licence holder complain about another.
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| Trade Associations |
Pet Care Trust (PCT)
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