iTex is an award winning, innovative and low cost text messaging solution developed by Kirklees Council for Local Authorities. It was first developed in 2003 as part of the national project - Project Nomad  .
To date over 15 local authorities have used iTex to achieve benefits from using SMS.
Peter Ryder, Head of Preston City Council's e-Gov department, says: "The adaptability and functionality of iTex mark it as the best such system on the market today. It is easy to set up and use and the after-sales support from Kirklees Council has been outstanding."
What is iTex?
- A computer based system that's easy to install, use and manage
- Allows you to send text messages to individuals or specifically selected groups
- Residents or staff can then respond directly to the council by simply texting a given number
iTex is available as an off-the-shelf CD installation product, known as iTex Corporate, alternatively, if you have limited in-house ICT resources you can try the iTex Lite - this is hosted by Kirklees Council.
- Kirklees Neighbourhood Housing - improving communications with council tenants
- Preston City Council - informing local people and visitors about events
Costs for iTex:
Different packages are available to suit your needs, but to give you some idea of cost:
iTex Lite - One-off £350 setup fee and an annual service charge of £500. With this you can send as many text messages as you like for just 5.5p per message and there are no line rental charges.
iTex Corporate is installed locally and costs just £1440 (this includes: installation, testing, technical training, plus 1 day of post installation support). Please note, that these costs do not include implementation of LGOL, SQL or Windows Servers. Further systems consultancy & training costs £405 per day, plus travel.
With iTex Corporate, you pay a line rental charge to our supplier Esendex, negotiated at a rate of £12 per month and 5.5p per message sent. If you want to use Freetext (i.e. so your customers don't pay for the text they send you) rental costs are £25 per month and you pay 5.5p for each incoming Freetext message.
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