'Care and support’ is the term used to describe the help some adults need when they are unable to complete day-to-day tasks because of a:-

We also provide care and Support for carers.

Steps to get care and support provided by the council

Step 1 – Eligibility for support

All councils in England use the same national level of care and support needs to work out if you qualify for support from us.

These guidelines are set nationally by the government and are known as the eligibility criteria.

Kirklees Council Care Navigation Team offer an advice and signposting service for adults aged over 18 and carer's whether or not you are eligible for support from the council.

Step 2 – Care needs assessment

If you meet the eligibility for support criteria or if you ask us for help we will need to find out more about your needs or problems and how they are affecting your day-to-day life. This is called an assessment.

If you are a carer, you can also have an assessment, even if the person you care for isn't assessed.

Step 3 – Care and support plan

If you are eligible for help we will talk to you and your family and carers, with your permission, about the options available to you. We will then write a plan that sets out the support we have agreed with you.

Step 4 – Financial assessment

We need to assess your finances to find out how much you will need to pay towards your support. This may result in you being provided with full funding for your support, partial funding or no funding at all.

Carers are not subject to a financial assessment.

You will receive a visit from one of our specialist finance visiting officers who will look at your income and any capital or savings you have. We may also give you advice on any benefits you could receive, which could increase your income.

Step 5 – Personal budget

After completing a care needs assessment and financial assessment you will know how much money you will receive to meet your needs and how much you will contribute towards this. This is known as a personal budget.

How prevention services can help you

There are lots of ways you can stay well and healthy and delay or prevent the need for health and adult social care services.

Prevention services are part of our universal offer. This offer is available to all Kirklees residents see Staying well and self-help for more information about council and local services available.

Further guidance

Your guide to care and support - NHS Choices

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