We help adults with social care needs find care and support so they can live as independently as possible in their own homes. This includes older people, people with physical disabilities or learning disabilities, and mental health service users. We can arrange for someone to work with you if you need help to understand what your needs are and how to access services you need.

We also provide Support for carers who look after relatives or friends who can’t manage on their own.

Steps to get care and support provided by the council

Step 1 – Eligibility for support

All councils in England use the same National eligibility criteria for adult care and support and carers’ support under The Care Act.

This means people get the same access to care and support wherever they live. Your eligibility is determined by an assessment of your support needs. There is a different set of eligibility criteria for carers. See Carer's assessment and eligibility for support for further details.

Step 1: Check if you are eligible for care and support

Fill in our simple online form.

Clock Completing this form takes less than 5 minutes

Check online

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Kirklees Council Care Navigation Team offer an advice and signposting service for adults aged over 18 and carer's whether or not you are eligible for support from the council.

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Step 2 – Care needs assessment

If you meet the eligibility for support criteria or if you ask us for help we will need to find out more about your needs or problems and how they are affecting your day-to-day life. This is called an assessment.

If you are a carer, you can also have an assessment, even if the person you care for isn't assessed.

There's no charge for this and you're entitled to one regardless of your income and savings.

Step 3 – Care and support plan

If you are eligible for help we will talk to you and your family and carers, with your permission, about the options available to you. We will then write a plan that sets out the support we have agreed with you.

Step 4 – Financial assessment

We need to assess your finances to find out how much you will need to pay towards your support. This may result in you being provided with full funding for your support, partial funding or no funding at all.

Carers are not subject to a financial assessment.

You will receive a visit from one of our specialist finance visiting officers who will look at your income and any capital or savings you have. We may also give you advice on any benefits you could receive, which could increase your income.

Step 5 – Personal budget

After completing a care needs assessment and financial assessment you will know how much money you will receive to meet your needs and how much you will contribute towards this. This is known as a personal budget.

Further guidance

Your guide to care and support - NHS Choices

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