If you need help around the home, a good option is to have a care worker come into your home to help you.

Types of home help

Homecare can suit you if you need:

  • personal care, such as washing or dressing
  • assisting you to get up and to go to bed
  • continence care
  • helping you take your medication
  • preparing light meals and snacks

Home care workers do not usually help with cleaning services or preparing large meals.

If you have a complex package of support you may also get support with:

  • shopping
  • light cleaning
  • support dealing with finances, household bills, letters and correspondence

We may also provide support to access local community facilities depending on your assessed need. Our staff are trained to support you if you have an assessed need for aids, adaptations and/or movement and handling equipment, so you can maximise your independence. We do not provide nursing care.

Funding homecare

To get home care funded by the Council you must meet our eligibility for care and support criteria.

If you meet the criteria we will need to take a close look at your situation, so we can work with you to decide if home care is the best option for you. We do this through a Care needs assessment.

If you are eligible for help and you have been assessed as needing home care, you can either ask us to:

  • put your home care into place for you. If you choose this option we will match you to one of the care agencies we have a contract with.
  • give the money we will pay towards your home care directly to you, so that you can buy the home care services you want. This is called a direct payment. This option gives you the flexibility to choose and arrange your own care.

Buying your own home care support

If you don't want the council to provide your care and support or if you decide to arrange your own support through a direct payment you can find a list of local Home care providers on the following links.

Home help from charities

Charities such as Age UK and The Carers Trust can provide home help.

Marie Curie Nurses can provide practical and emotional support for people near the end of their lives in their own homes.

Hiring a personal assistant

Instead of using an agency, you can hire a personal assistant to act as a homecare worker for you.

Personal assistants can offer you all that you'll get from an agency worker, but you'll also get continuity, familiarity and an ongoing relationship with an assistant.

But if you employ a personal assistant, you have the legal responsibility of an employer. This includes arranging cover for their illness and holidays.

We have advice on employing a personal assistant.

Further guidance

NHS Choices care and support guide provides national guidance on help at home, leaving hospital and paying for care.

Make an enquiry about home support services

Fill in our simple online form.

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Contact us online

After you've contacted us

A Gateway to care officer will then contact you directly via email or a telephone call.