1. Date sent
This is the date the reminder was produced.
2. Contact details
3. Type of reminder
This tells you whether you ve received a reminder, or final reminder.
- If you've received a reminder you must pay the amount shown within 7 days. If you don t pay as instructed you will no longer be able to pay your bill by instalments. We will send you a summons demanding you pay the remaining amount due for the year in full, plus the costs associated with generating a summons.
- If you have received a final reminder, you must pay the amount show within 7 days to stop court action, and costs being added to your account.
If you're unable to pay as instructed on your reminder, or final reminder, please contact us. We may be able to stop further recovery action.
4. Amount overdue
This is the total amount you should pay immediately. If this is your first reminder, please make sure you pay future instalments on, or before the date they are due. You can change your
instalment due date online if your current one isn't suitable.
5. Account number
This is your account number. You should quote this number whenever you make a payment or contact us about your account.
6. Address of property
This is the address of the property the overdue amount relates to. This may be different to your postal address.
7. Property reference
This is a number specific to your property. You can quote this number, in addition to your account number, if you need to contact us about your account.
8. Charge
This shows how the overdue amount for your property is calculated. It will include the year the amount relates to.