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Home: Q&A
Tourism
Jess Newbould - June 2007
tourism@kirklees.gov.uk
Business help and advice
Out and about
How to contact us...
| by Email to |
tourism@kirklees.gov.uk
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| by Phone |
01484 221686/221675 |
| in Writing to |
Kirklees Tourism
2nd Floor, Civic Centre 3
Huddersfield
HD1 2EY
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| by Fax |
01484 221655 |
I am thinking of starting up a tourism business - what help is available?
If you are thinking of establishing a new attraction or accommodation establishment within the area then contact
Kirklees Tourism for free help and advice.
Kirklees Tourism produce a business advice pack detailing who you need to contact and what you need to consider
when starting up a tourism business. They also provide details of marketing opportunities within the area and how
to get your establishment quality inspected.
What schemes are available to enhance the quality of my business?
They are a number of ways in which you can add quality to your tourism business. For example, Kirklees Tourism
operate an 'Inspected Only' policy for accommodation. This means in order to be promoted within the Council's
tourism literature, all accommodation establishments must have undertaken and passed a National Quality Assessment
Scheme.
Other schemes also exist to enhance quality, for example the Visitor Attractions Quality Assessment Scheme (VAQAS)
for attractions, The Walkers Welcome Scheme for accommodation offering a value-added product for walkers and the
National Accessible Scheme which aims to promote establishments which are suitable for mobility, visually or
hearing impaired guests.
Customer care training opportunities exists for tourism businesses, under the banner 'Welcome to Excellence'. This
is a suite of courses designed for new and more experienced staff or volunteers working within tourism. Courses
cover all aspects of customer care, including day-to-day customer interaction, communicating effectively and
responding to different needs and expectations, how to benefit from e-business and much more!
Contact Kirklees Tourism for more information on any of the above.
How can I keep up to date with tourism developments at a local, regional and national level?
Kirklees Tourism produce a quarterly newsletter, TourismFocus, which brings your attention to developments in the
tourism industry that may affect you as local tourism providers. If you would like to go on our mailing list to
receive a hard copy of this magazine contact the Tourism Officer.
Tel: 01484 221686
Email: tourism@kirklees.gov.uk
I want to organise a Group outing, where do I start?
A Group Travel Guide to Pennine Yorkshire is available, full of suggestions for places to visit, eating out and
accommodation that are suitable for groups of varying sizes, within Kirklees and its surrounding area.
Copies of the Group Travel Guide are available free from Kirklees Tourism. You can
request a brochure online.
Where can I find a Tourist Information Centre?
You can find contact details of our Tourist Information Centres.
Information is available from points across the Kirklees area, so information should never be too far away!
The centres contain a wealth of information regarding What to Do and Where to Go locally, regionally and
nationally, as well as providing walking, cycling and local history information and selling souvenirs.
How do I find out about events taking place in the area?
You can find out about events in our events section.
What events can I book tickets for and can I book online?
The tourist information centres take telephone bookings for a range of local, regional and national events. For
details of local and regional events please see our events section. Choose your
venue and event and you can book tickets using the appropriate contact provided. Debit and Credit cards are accepted.
For national events please contact your local Tourist Information Centre direct. You can view online information on
Tourist Information Centres.
I have friends and relatives visiting and need accommodation, what can I do?
Copies of the Kirklees in Pennine Yorkshire Visitor Guide detailing things to do, places to stay and inspected
accommodation throughout the area are available from Kirklees Tourism, from Tourist Information Centres or you can
request a brochure online.
The Tourist Information Centres are able to make local accommodation bookings for the same day, and are also able
to 'book a bed ahead' if you require accommodation out of the area.
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