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Parking - general questions

Highways ROSS - August 2008
highways.ross@kirklees.gov.uk




How to contact us...



by Email to highways.ross@kirklees.gov.uk
by Phone 0800 731 8765
in Writing to Ross Street Care
Flint Street
Fartown
Huddersfield   HD1 6LG



Who manages car parks in Kirklees?
The Council manages around 95 free and "Pay and Display" car parks throughout Kirklees as well as in excess of 1300 on street "Pay and Display" spaces.

Where can I park my vehicle?
For information on where you can park you can search through the list of facilities we provide.
You can apply for a Residents Parking Permit (PDF 105KB).
Alternatively please complete the service request form and send details to us or telephone ROSS Street Care on 0800 731 8765.
Where can I park my cycle?
For information on where you can find cycle lockers and other secure cycle parking facilities you can search through the list of facilities we provide.

All cycle lockers are free of charge but you will need to provide your own padlock (D-locks not suitable.) A locker can be used for up to 24 hours but should not remain locked when empty. Padlocks will be removed if lockers are misused.

To report damage or misuse of any cycle locker please complete the service request form and send details to us.
Where can I park my motorcycle?
Secure motorcycle parking is provided on the second floor of Market Hall Multi Storey car park and at Civic Centre car parks, Huddersfield. Numerous other car parks throughout Kirklees have either bespoke motorcycle bays or areas that are suitable to park a motorcycle. There is no charge to park in these spaces.

If you wish to park a motorcycle in a full car parking space you will need to purchase a ticket and this should be kept with you. Should you receive a penalty notice you will need to present the notice along with the valid ticket to a Parking Attendant, or alternatively you can take it to the Parking Office at Albion Street, Huddersfield. For further information please complete the service request form and send details to us.
You can apply for a Residents Parking Permit (PDF 105KB).
Where can I park a motorhome or high sided vehicle?
The majority of car parks in Huddersfield have a height barrier at the entrance. In other centres throughout Kirklees, height barriers are not as frequent.

Whilst camping is not allowed in any car park, we do appreciate motorhomes and high sided vehicles are used when visiting Huddersfield.

Car parks where access is available for vehicles over 2.1 meters in height
Brook Street 30 spaces, maximum stay 3 hours
Railway Station 14 spaces, maximum stay 1 hour
Albion Street Roof 38 spaces
Oldgate 10 spaces, maximum stay 2 hours
Sports Centre 70 spaces, maximum stay 4 hours
Civic Centre A small number of spaces by the entrance, maximum stay 4 hours

Weight restrictions still apply. Irrespective of what vehicle you drive, you must always ensure you park entirely within a single bay, otherwise you may receive a Charge Notice.
I am a disabled person where can I park?
Any person displaying a disabled persons blue badge can park in any car park or in any "pay and display" space on the street free of charge, excluding Kingsgate and Market Hall pay on foot (exit) car parks. These two car parks offer no concessions. If you do park in a car park you must adhere to the time limit for the car park in question, otherwise you will be liable to receive a fixed penalty notice.

On a number of car parks larger bays are set aside for disabled persons. For more information on where these are you can search through the list of facilities we provide.

How do I get a blue badge for a disabled person?
To find out if you are eligible for a disabled persons blue badge, and how you can apply for one if you are, call in to any Social Services Information Point office or visit the mobility section of our web site.



Where can I park a Heavy Goods Vehicle?
We provide a secure HGV park at Sands Lane, Dewsbury. Parking is free and under 24 hour CCTV surveillance. Heavy goods vehicles are also allowed to park on Carlile Street car park, Meltham.

For more information on these sites and directions to get there use our facility to search for the location you are interested in. Alternatively please complete the service request form and send details to us.

How long can I park for?
All car parks and on-street places have time limits clearly signed. If you would like more information you can search through the list of facilities we provide. Alternatively please complete the service request form and send details to us.
How much will it cost me to park?
There are charges in car parks in Huddersfield, Dewsbury, Holmfirth and Mirfield.
On-street pay and display spaces are found in Huddersfield and Dewsbury. All parking charges are clearly signed at each individual car park or parking area.

For more information on parking charges you can search through the list of facilities we provide. Alternatively please complete the service request form and send details to us.

Are Contracts available for car parks and how much do they cost?
Contracts are pre-paid passes that allow you to park without daily payment and are available at a number of car parks throughout Kirklees. They are purchased on a quarterly basis and offer a discount of 25% on normal daily rates. They are available on a one to seven day basis. (Charges on Sundays only apply to Holmfirth)

The cost varies dependent on the location and for the number of days per week that the contract is required. For further information please complete the service request form and send details to us.
Can I load and unload in a pay and display parking area without paying?
Anybody wishing to load or unload in a Pay and Display area may do so for up to 20 minutes without purchasing a parking ticket You must however be in the process of loading or unloading at all times and once completed you must either move your vehicle or purchase a ticket.

Can I undertake building or maintenance works from a pay and display space?
If you are a Contractor wishing to undertake works and a vehicle is required to be parked in a Pay and Display space you may apply for the suspension of a parking bay. The bay may then be reserved for your use, otherwise you will be required to adhere to any relevant regulations and charges. The charge for this is now £15.00 per day and £8.00 for 1/2 day .

For further information please complete the service request form and send details to us.
How do I report a faulty machine, lost money in machine, a car park light out, rubbish in a car park, graffiti etc?
To report any faults or problems please complete the service request form and send details to us.

Once a report is received regarding a faulty machine it will be relayed to the engineer and the patrol officer. You will be allowed your parking time, a refund may be requested or alternatively you may be given a parking voucher which you can use on your next visit if the money cannot be recovered from the faulty machine. If you have lost money in a machine we require the following information:
  • name and contact number
  • time of arrival
  • place where you park your vehicle
  • vehicle details
  • if possible, leave a note in your vehicle giving details of the action you have taken.
What should I do to reduce the risk of becoming a victim of car crime?
Car crime is very rare. In Kirklees car parks last year there was an estimated 7,000,000 visitors and there were less than 250 car crimes. This equates to one crime every 28,000 visitors. There are however a number of things you can do to ensure you don't become the one in 28,000:
  • Always secure your car, make sure all doors are locked and all windows are up
  • If you have an alarm or steering wheel lock, make sure they are on
  • If you have a removable stereo, take it with you
  • Do not leave a mobile phone in the car, even if you are only planning to be away for a few minutes
  • Do not leave any valuables in your car, if you cannot take them with you, make sure they are locked away and out of sight
  • Do not leave anything in view inside your car, even if it is a bag of rubbish or an old coat, a potential thief may wish to check it out, and even though a stolen article may be worthless, the damage done to your car is not!
  • Be extra vigilant towards christmas, don't leave presents in your boot - you never know who is watching.
I have been the victim of car crime, what should I do?
It is important all car crime, whether warranting an insurance claim or not, is reported to the Police on 0845 6060606.

This ensures accurate records of all vehicle crimes are kept so resources can be allocated to areas or initiatives to prevent such instances occurring again.

If you wish to also give us details of a crime that has occurred in a Kirklees car park please complete the incident report form. You can obtain an incident report form by completing the service request form.

Although we cannot be held responsible we may be able to take local action to prevent any similar offence from happening again.

How do I comment on a parking issue?
You can complete the comments card, which you can obtain by completing the service request form and send details to us.

For further information in relation to operational, development or policy issues please complete the service request form and send details to us.
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